Specialized solutions in Argentina for WordPress support and maintenance, ensuring that your website works optimally and is always protected against threats and technical errors.
Continuous and advanced security //
WordPress and plugin updates //
Automatic backups //
Priority technical assistance in Argentina //
Compatibility with new versions //
Long-term cost reduction //
Continuous and advanced security //
WordPress and plugin updates //
Automatic backups //
Priority technical assistance in Argentina //
Compatibility with new versions //
Long-term cost reduction //
Maintain your WordPress at maximum performance
In Gulupa DigitalWe offer a comprehensive service of WordPress Support and Maintenance in Argentina, designed so that Argentine companies and startups get the best in security and performance. Although our headquarters are in Colombia, we work hand in hand with our Argentine clients, adapting our service to the local market and schedules, from 9:30 am to 7:30 pm (Argentine time), Monday through Friday.
Our team of WordPress experts ensures that your site is always up-to-date and protected, applying best practices and advanced solutions to avoid vulnerabilities and technical issues. We focus on providing practical solutions tailored to each business, so you can focus on growing your company without worrying about the performance or security of your website.
We offer support for Buenos Aires, Cordoba, Rosario, Mendoza and any other region of Argentina, taking care of all technical aspects so that your company's site is always in the best conditions.
We know how to maintain it to your WordPress website
At Gulupa Digital, we understand the importance of an efficient and secure website.
We offer comprehensive services of WordPress Support and Maintenance designed to keep your website in top condition.
Our team of WordPress experts is dedicated to making sure your website is secure, up-to-date, and optimized.
We start with a thorough audit to understand your needs and then create a custom maintenance plan that covers everything from regular WordPress updates, to technical issue resolution, and website performance optimization.
Do you have a website and don't know how to maintain it?
Schedule a consultation free and understand how to change this.
< No matter the size of your WordPress website, we have a plan for you >
Support Plans and WordPress Maintenance
Do you want to boost your WordPress in Argentina? Gulupa Digital We offer you the best support and maintenance (from Colombia), tailored to your local needs. Protect and optimize your website with WordPress experts.
Basic Maintenance
Correct operation
Bug and crash fixes
Update: plugins, theme and WP
Elementor Pro License
3 business days response
1 monthly content update
Access to customer area
WooCommerce Support (not included)
Security review (not included)
Access to training (not included)
Backups or Backups (not included)
Speed optimization (not included)
Price:
$25 USD / month*
*annual payment of $300 USD
Intermediate Maintenance
Correct operation
Bug and crash fixes
Update: plugins, theme and WP
Elementor Pro License
2-3 business days response
2 monthly content updates
Access to customer area
WooCommerce Support
1 quarterly security review
Access to online training
1 quarterly backup
Speed optimization (not included)
Price:
$45 USD / month*
*annual payment of $540 USD
Advanced Maintenance
Correct operation
Bug and crash fixes
Update: plugins, theme and WP
Elementor Pro License
1-2 business days response
2 monthly content updates
Access to customer area
WooCommerce Support
1 monthly security review
Access to online training
1 monthly backup
Speed optimization (not included)
Price:
$60 USD / month*
*annual payment of $720 USD
Elite Maintenance
Correct operation
Bug and crash fixes
Update: plugins, theme and WP
Elementor Pro License
1-8 business hours response
Unlimited content updates
Access to customer area
WooCommerce Support
2 monthly security reviews
Access to online training
2 monthly backups
Speed optimization (1 per month)
Price:
$145 USD / month*
*annual payment of $1,788 USD
Supernova Maintenance
All of Elite maintenance
Personal Account Manager
40 hours of development per month
User Experience (UX) Improvements
5-10 business minutes response time
20 original designs per month
SEO Optimization (9-15 keywords)
Exclusive VIP benefits
VIP Cybersecurity (daily audit)
Detailed monthly report
1 daily backup
Speed optimization (1 weekly)
Price:
$2,155 USD / month*
*annual payment of $25,860 USD
All payments are made in US Dollars (USD) and on an annualized basis.
< Our clients>
Leaders in their industry
Industry leaders have trusted us to keep their websites in top condition.
With Gulupa Digital, you will not only keep your website or virtual store impeccable, but you will also enjoy the tranquillity knowing that your platform is in the best hands, allowing you to focus on what really matters: growing your business.
“We developed the Atlético Nacional website with Gulupa and it was a great job, which was also accompanied by excellent support from them.
I think it is a blessing to find such good partners and excellent professionals to co-create with. Thanks, team!”
“A great team of professionals! We always had clear, friendly communication and they are open to teamwork and co-creating with their clients. Very satisfied with the design of our e-commerce.”
“Excellent service and very satisfied with the results of the Tommyfixes website.”
“It is a company committed to its clients, concerned with providing the best possible service and taking into account the needs and desires of those who hire them. It creates an environment of complete co-creation and rapid response. Highly recommended!”
“Gulupa… spectacular care and excellent results in their developments. I highly recommend them.”
“Very good work, they meet established deadlines and are very willing to answer questions!”
“Personalized attention and guaranteed results with Gulupa Digital”
< Our methodology for WordPress support and maintenance in Argentina >
I'm in, what's next?
In Gulupa DigitalWe have developed a structured, results-oriented methodology, specifically designed to adapt to the needs of the Argentine market.
Before we begin, we perform a thorough audit of your website, even if it was not developed by our team.
This review is key to understanding the current state of the site, identifying security vulnerabilities, evaluating its performance and detecting any technical issues that may affect its functionality in the Argentine context.
With these results in hand, we create a customized maintenance plan, focused on meeting the specific needs of your business in Argentina.
Ready to get started? Click the button and request your remote audit. We will analyze your website and offer you the ideal support plan to optimize its performance and security.
Once you choose the support plan that best suits your goals, we begin the implementation process immediately. You will be able to make the payment securely in Argentine pesos, and then we will need you to share with us the accesses to your website (passwords and other tools necessary for maintenance). Our team will begin working on updating, correcting and optimizing the site, ensuring that its performance is always at the highest level and adapted to the demands of the Argentine market.
Trust us to take care of the technical aspects while you focus on growing your business.
Now is the time to relax. With our team monitoring and managing your site continuously, you can count on a fast, secure site that is always available for your clients in Argentina. We take care of updating plugins, optimizing security, performing periodic backups and resolving any issues that may arise, giving you the peace of mind of knowing that your business is in the best hands.
Your site will always be optimized and ready to sell more in the Argentine market.
We take WordPress maintenance and support seriously, because we understand that an efficient website can make the difference between a satisfied customer and a lost one. Keep your site up-to-date, secure, and always up and running with Gulupa Digital.
Get the most out of your WordPress!
Our WordPress support and maintenance service
What does each of our plans' features mean? Here's what we'll tell you:
01
Correct operation
Our support service ensures that your website is always functional and accessible. This means less interruptions and greater satisfaction for your visitors and customers.
02
Updates
We take care of keeping your site updated with the latest versions of WordPress, plugins and themes, thus mitigating security risks and ensuring optimal performance.
03
Elementor Pro License
If your website uses Elementor Pro, we'll give you the license for free. This visual builder will increase your site's design capabilities, optimizing its appearance and usability.
04
Bug Fixes and Crashes
We are ready to fix any bugs or errors that may affect the operation of your site, thus minimizing downtime and interruptions.
05
Content Updates
We make changes to your content according to your needs, including image updates, texts, creating forms and publishing blogs or products. The content must be provided by the client.
06
Customer Area
We offer you a virtual office, from where you can send support tickets and track their status, to keep an organized record of your requests.
07
Online Training
We make it easy to manage your website with tutorials and video tutorials, giving you the tools you need to manage your platform more efficiently.
08
Backups or Backups
We create backups of your website, stored on our private servers. These backups allow you to restore your site to a previous version in case of emergency.
08
Speed Optimization
We work to ensure that your site loads in 3 seconds or less, improving the user experience and boosting your search engine rankings.
WordPress Support in Argentina
In Gulupa DigitalWe offer a specialized service of WordPress Support and Maintenance in Argentina for companies and entrepreneurs in the main cities and regions of the country.
We understand that each city presents unique opportunities and challenges in the digital realm, and that is why we adapt our service to respond to the needs of each region. From our headquarters in Colombia, we offer quality technical support, working in local hours for Argentina, 9:30 am to 7:30 pm Monday to Friday.
Our service covers the needs of companies in regions such as Buenos Aires, Cordoba, Rosario, Mendoza, La Plata, Mar del Plata and TucumanWith specialized support, speed optimization, advanced security, and customization for WooCommerce, we help businesses in Argentina stay competitive in the online market.
Benefits of WordPress Support tailored to each region in Argentina
In Gulupa DigitalWe offer a service of WordPress Support and Maintenance customized for companies, startups and online stores in Argentina. We know that each region of the country has its own characteristics, and our experience allows us to adapt our service to the needs of each market.
We work in local time for Argentina, from 9:30 am to 7:30 pm, Monday through Friday, providing immediate and personalized assistance. From our headquarters in Colombia, we provide a specialized service to ensure that your WordPress site is always secure, optimized, and ready to attract customers in any region of Argentina.
Our support and maintenance service is designed to meet the needs of companies and businesses throughout Argentina, adjusting to the particularities of each region. We offer a specialized team that understands the challenges and opportunities of the Argentine digital market and works during local hours to offer fast and effective solutions.
Support in Argentine time We operate from 9:30 am to 7:30 pm, allowing businesses in Argentina to have access to a support team in their time zone. This ensures effective communication and immediate resolution to technical issues, minimizing site downtime.
SEO optimization in each region We improve the technical performance of your site and apply SEO strategies tailored to each city, helping your WordPress site to be more visible on Google and other search engines. This approach is essential in cities with high competition, such as Buenos Aires, Córdoba and Rosario, where good positioning can make the difference in attracting customers.
Integration of local payment methods For ecommerce sites, we integrate payment methods such as Mercado Pago and Todo Pago, ensuring that transactions are fast and secure. This service is ideal for online stores looking to offer a shopping experience tailored to Argentine consumers.
Speed optimization and user experience We make speed adjustments to ensure the site loads quickly and provides a positive experience. This is especially useful in high-demand sectors, such as tourism in Mendoza or Mar del Plata, and e-commerce in Córdoba and Buenos Aires.
Security audits and backups We conduct regular security audits to identify and fix vulnerabilities, protecting data and site functionality. We also implement automatic backups to ensure that in the event of any issues, the site can be restored without loss of data or functionality.
With Gulupa Digital, companies in Argentina have a team of experts that adapts to the characteristics of each region, offering technical support, security and SEO optimization to help WordPress sites stay competitive and in the best possible condition. From Buenos Aires to Tucumán, our service ensures that each site is always optimized and ready to attract more customers in the Argentine market.
Cities and regions where we offer WordPress support in Argentina
Buenos Aires: optimization for the city with the greatest commercial competition
Buenos Aires is the economic and commercial center of Argentina, with a large number of companies and businesses that require a reliable digital presence. Buenos Aires, our service focuses on optimizing WordPress sites to load quickly, improve their SEO ranking, and keep data and transactions secure. We work with companies in different sectors, from retail to financial services, providing customized solutions to stand out in such a competitive market.
Córdoba: support for the digital growth of entrepreneurs and SMEs
Córdoba is known for its innovation and development of startups and SMEs, especially in the technology sector. Our WordPress support in Cordova includes security audits, automatic backups, and speed optimization, ensuring that local businesses can focus on their growth without worrying about the functionality of their site. We also offer specialized support for WooCommerce, making it easy to manage online stores in Córdoba.
Rosario: maintenance solutions for the industrial and commercial sector
In Rosario, a key industrial and commercial center in Argentina, our WordPress support is designed for businesses that rely on their online presence to attract customers and generate sales. We perform constant updates, security audits, and performance optimization so that our Rosario clients' sites are always available and in optimal condition. Rosary, the service adapts to the growing demand for SEO optimization, ensuring that each site is visible and competitive in search results.
Mendoza: optimization for tourism and the wine industry
Mendoza is a region famous for its wine industry and its tourist appeal. Companies in Mendoza They need a website that catches the attention of customers and tourists, and at Gulupa Digital we offer WordPress support specialized in SEO optimization and loading speed. We know that a fast and secure site is crucial to attract users, especially in the tourism sector, so our service ensures that your page is always ready to receive visitors.
La Plata: technical support for educational and technological companies
La Plata has stood out as an educational and technological hub, with a high demand for websites that support large volumes of traffic. Our WordPress support in The Silver includes security optimization, regular updates, and custom tweaks to ensure the stability and speed of sites in this region. We work with businesses of all sizes, ensuring that each site remains secure and functional to deliver an exceptional user experience.
Mar del Plata: optimization for tourism and commercial sector sites
Mar del Plata Mar del Plata is a city with great tourist and commercial activity. For businesses in this region, a well-optimized WordPress site is crucial to capture the attention of tourists and local customers. Our team ensures that each site in Mar del Plata is always available and protected, providing specialized support that includes speed optimization, advanced security, and customization for WooCommerce. This combination is ideal for ecommerce and services that seek to attract a wide and diverse audience.
Tucumán: support for companies looking to expand their digital market
In Tucumán, companies are looking for a solid digital presence to stand out both locally and nationally. Our WordPress Support in Tucumán offers SEO optimization, speed improvements, and specific services for WooCommerce. With our technical support, online stores can offer a seamless and secure shopping experience, helping businesses in this region expand their reach and attract new customers.
WordPress Maintenance
Regular WordPress maintenance is critical to the success of your website. Without proper maintenance, security risks, performance loss, and website downtime increase significantly. At Gulupa Digital, we understand how vital it is to keep your website up-to-date and optimized, which is why we offer maintenance plans that fit your needs.
Our maintenance methodology includes constant updates to the WordPress version, themes, and plugins. These updates are essential not only to ensure functionality, but also to protect your site from vulnerabilities. During each maintenance, we also review the database, remove unnecessary files, and optimize performance to ensure a smooth user experience.
Our maintenance service is proactive: we don't just fix problems when they occur, we work to prevent them. This approach ensures that your website is always in top shape, without you having to worry about technical issues.
WordPress Security
WordPress security is crucial, especially if your site handles sensitive data or online transactions. At Gulupa Digital, we implement advanced security measures to protect your site from hackers and malware. This includes installing SSL certificates, setting up two-factor authentication, and optimizing file permissions.
Our team conducts thorough security audits and regularly reviews your website to ensure it is safe from potential attacks. Hackers are always looking for vulnerabilities in outdated WordPress sites, so we always keep your website up to date with the latest security patches. Additionally, we carry out malware scans and, if any issues are detected, we remove them immediately to ensure the integrity of your site.
The security service we offer also includes the implementation of firewalls, the blocking of suspicious IP addresses and constant monitoring to identify any unusual activity on your site. Maintaining a secure web environment is vital to building trust with your users.
Common WordPress Problems
Regular WordPress maintenance can prevent a number of common issues. For example, you may have experienced the dreaded WordPress “white screen of death,” 400 and 500 errors, warnings, and errors when trying to connect to the database.
These are just a few of the technical issues that can arise without proper WordPress maintenance and support.
Our team of experts can help prevent and resolve these issues, keeping your website running smoothly.
WordPress Update
Keeping your WordPress up to date is essential to ensure its smooth operation and security. Each new version of WordPress brings performance improvements, new features, and most importantly, security patches that protect your site from potential attacks. Gulupa Digital, we make sure your site is always running the latest and most stable version of WordPress.
Updates don't just affect the WordPress core, but also plugins and themes. Often, outdated plugins can become incompatible with newer versions, leading to bugs and vulnerabilities. Our team of WordPress experts handles these updates carefully, ensuring that they don't affect your site's functionality and that everything continues to operate efficiently after the update.
Additionally, we perform backups before every update to ensure that any unexpected changes can be easily reverted. Continuous updating is a key part of the maintenance we offer, ensuring that your website is optimized and protected at all times.
Your WordPress website needs to be updated and protected
Our WordPress maintenance and support services include regular WordPress updates, database optimization, constant monitoring of your site for issues, technical troubleshooting, site speed improvements, and security measures.
Each of these aspects is critical to ensuring optimal performance and security of your website.
01
Content and Usability Bug Fixes
We optimize your WordPress website, correcting content errors and improving usability to offer a superior user experience.
02
Improving Organic Positioning
Our WordPress maintenance improves your site's performance and search engine rankings (it does not replace an SEO strategy).
03
Increased Loading Speed
We improve the loading speed of your website, improving user retention and your search engine rankings.
05
Updating WordPress, Plugins and Themes
We take care of WordPress, plugins and theme updates, ensuring the best performance and security for your website.
04
Virus and Malware Cleaning
We provide a full malware and virus cleanup service, ensuring your website is always safe and secure (depending on the virus, cleanup may incur an additional cost).
How does our WordPress Support work?
WordPress support and maintenance at Gulupa Digital begins with a thorough and detailed audit of your website, even if it was not developed by our team. At this critical stage, we meticulously analyze every component of your site, evaluating everything from performance to security. This assessment allows us to identify all areas that might need improvement and reinforce those that are crucial to your business.
Once the audit is complete, and based on its results, we proceed to define which of our maintenance and support plans best suits your needs and objectives. Generally, if everything goes well in the audit, you can choose the plan that best suits you.
The selected plan is implemented by implementing a series of regular maintenance tasks and by constantly monitoring your site. Our team of professionals is always on the alert to detect and resolve any problems that may arise, thus ensuring that your website works optimally.
At Gulupa Digital, our WordPress maintenance and support services are not limited to regular platform updates. They also include meticulous database optimization, continuous monitoring for any anomalies, efficient technical issue resolution, site speed improvements, and the implementation of robust security measures.
Each of these aspects is essential to ensure that your website operates with maximum performance and security. With Gulupa Digital at your side, you can be sure that your website will always be in the best hands, running efficiently and protected against potential threats.
The methodology we use to support your WordPress website
At Gulupa Digital, we pride ourselves on offering comprehensive support for WordPress websites. Our methodology focuses on ensuring the proper functioning of your website, keeping everything up-to-date, secure, and aligned with your business goals.
Our approach begins with assessing and fixing any issues that may arise during the support period, ensuring your website runs smoothly. Monthly plugin updates are essential to our strategy, as it prevents security vulnerabilities and keeps your site up to date with the latest technologies.
We also value the security of your website, so we conduct regular checks to protect against hackers, malware, or viruses. We also offer licenses for premium tools like Elementor Pro, ensuring you have access to the best in design and functionality.
Our support doesn't stop there. We offer regular backups of your website, stored on private servers, so you can recover quickly in the event of an emergency. Additionally, we work closely with you to make content changes as needed, including updates, basic layout, and simple form creation.
Online training is another important facet of our support, providing resources and guidance to help you get the most out of your website. All of this, combined with fast response times and dedicated customer support, makes our support methodology a reliable choice for any business.
At Gulupa Digital, we are committed to your success. With a focus on quality, innovation, and exceptional customer support, we are here to help you grow and thrive in today’s competitive online environment.
We know what we're doing!
The benefits of our WordPress maintenance and support service are multiple. From improving your site’s performance and speed, to preventing and resolving technical issues, our services will help you provide a better user experience, which can lead to higher visitor retention, more conversions, and better search engine rankings.
Learn more about Support and
WordPress Maintenance
These are some of the questions that leaders like you have asked themselves before hiring our WordPress maintenance service.
What are the customer support hours in Argentina?
In Gulupa DigitalWe provide support for customers in Argentina during business hours. 9:30 am to 7:30 pm Monday to Friday.
This schedule is adapted to respond in real time to the requests of our Argentine clients during their workday, allowing any inconvenience to be resolved quickly and ensuring that the site operates without interruptions.
Our team is available to perform updates, resolve issues and answer queries quickly and efficiently, ensuring the website is always in top condition to provide a flawless user experience.
In addition, we have a ticket system to report incidents outside of business hours, so that any urgent request can be attended to at the start of our support day.
What services are included in WordPress support and maintenance in Argentina?
Our service of WordPress support and maintenance in Argentina It is comprehensive and covers all the technical needs to ensure the proper functioning of the site. Among the key services we offer are:
Updating WordPress Plugins, Themes and Core: We perform continuous updates to keep the site secure, optimized and running with the latest versions.
Troubleshooting technical errors: We detect and correct any errors that may affect navigation or site performance, ensuring a smooth user experience.
Speed and performance optimization: We have implemented optimization measures such as image compression and cache settings to improve loading speed.
Advanced Security: We implement protective measures such as firewalls, two-factor authentication, and malware scanning to protect the site against threats and unauthorized access.
Automatic backups: We perform regular backups to ensure that the site can be restored in case of any inconvenience.
This comprehensive approach allows Argentine companies to have an optimized, secure site that is always ready to attract customers.
Why is it important to update WordPress and plugins regularly for my Argentina website?
Keep WordPress and its updated plugins is essential for the security and performance of the site. Each update includes improvements in security, performance and new features, helping the site to run smoothly and be less vulnerable to attacks.
Protection against vulnerabilities: Updates fix security holes and protect the site from potential attacks, something crucial in Argentina where digital security is essential to gain the trust of customers.
Compatibility and speed: Updating the core and plugins ensures that the site works well with the latest versions of browsers and avoids compatibility issues that may affect its performance.
Search Engine Optimization (SEO): Google favors secure and fast sites in search results, so keeping your site up to date and secure improves your visibility and makes it easier to attract customers in Argentina.
Updating your site regularly is the best way to ensure that it is always in top condition to compete in the Argentine digital market.
How long does it take to update plugins and themes in WordPress?
The time to update plugins and themes depends on the number and size of the items to be updated. In general, our updates are fast and scheduled during low-traffic times to avoid interruptions.
Security or bug fix updates are usually released immediately to ensure the site is protected. For large-scale updates, we analyze the impact they might have on site functionality and perform pre-testing.
We have a backup system in place before each major update, so that if any issues arise, we can restore the previous version without loss of data or functionality.
What types of support does Gulupa Digital offer for WordPress?
In Gulupa DigitalWe offer comprehensive support covering all essential areas to ensure the proper functioning of your WordPress site. Our team takes care of platform, plugin and theme updates, ensuring your site is always at the cutting edge of technology and protected against vulnerabilities.
Additionally, we provide custom solutions to any issues that may arise, such as bug fixes, site malfunctions, and performance optimization. We also offer support for theme customization, designing new features, and improving user experience. If your site handles transactions, we offer support for WooCommerce and other eCommerce tools.
Our service does not stop at troubleshooting, but also includes proactive prevention through regular security audits, constant monitoring and preventive measures to keep your website always in top condition.
How does speed optimization work in WordPress?
The loading speed of your website is one of the most important factors for online success. If a website takes too long to load, visitors may abandon it before viewing the content, negatively affecting both user experience and SEO. Gulupa Digital, we implement a series of techniques to improve the speed of your WordPress site.
First, we use file compression techniques, which reduce the size of CSS, JavaScript, and image files without compromising quality. We also apply lazy loading so that images are only loaded when the user scrolls, optimizing initial loading time. Additionally, we use cache management tools so that static resources are stored in the browser and reused when needed, reducing requests to the server.
Another key approach is Largest Contentful Paint (LCP) optimization, which improves the loading time of the largest visible content on your page. With these techniques, your site will load in less than three seconds, improving user retention and increasing conversions.
What is WordPress Performance Optimization and How Does It Benefit My Site?
WordPress performance optimization involves tweaking and improving various technical aspects of your website to make it load faster and run more efficiently. A fast website not only improves user experience, but also contributes to SEO rankings, as Google rewards sites that load quickly.
In Gulupa DigitalWe perform a variety of actions to optimize your site's performance, from compressing images and files to properly configuring cache and reducing HTTP requests. We also analyze your database and code to eliminate any inefficiencies that may be slowing down your site.
The result of these efforts is a website that is not only faster, but also provides a smoother browsing experience, resulting in higher user satisfaction and more conversions.
How does maintenance help improve my site speed?
Regular maintenance can significantly improve the speed of your WordPress site. During maintenance, we perform a variety of tasks, such as optimizing the database, cleaning up temporary files, compressing images and scripts, and updating plugins and themes. These actions reduce the amount of data loaded when a visitor accesses your site, resulting in faster loading times and a better user experience.
How can Gulupa Digital's service help improve the security of my WordPress website?
Our maintenance and support service includes essential security measures to protect your WordPress site. We perform regular updates to WordPress, themes, and plugins, which is crucial to prevent vulnerabilities. In addition, we perform regular backups so that your data is safe in case of any problems. We also monitor your site for potential threats and act quickly if we detect any suspicious activity.
What does WordPress security maintenance include?
Security is a vital aspect of any website, especially when handling sensitive data or financial transactions. Gulupa DigitalAt WordPress.com, we carry out a series of actions to ensure that your WordPress site is protected against attacks and security threats. One of our main services is the constant updating of WordPress, plugins and themes, since old versions are often the most vulnerable to attacks.
We also implement SSL/TLS certificates to ensure that data is transmitted securely between the server and users. Our experts regularly review the site's security through malware scans and vulnerability audits, removing any detected malicious software and taking preventative measures.
To keep your site always secure, we also set up firewalls and two-factor authentication systems. These systems offer an additional layer of protection, ensuring that only authorized users have access to the administration area of your site. Thanks to these measures, you can rest assured that your site is in good hands.
Why do I need to backup my WordPress site?
Making regular backups of your WordPress site is essential to protect your data and content against any eventuality. Gulupa DigitalWe automatically backup your site, meaning that in the event of a server crash, hack, or any other technical issue, we can restore your site quickly without any loss of data.
Backups include your database, media files, and your site's source code. This ensures that you can restore your entire site to a working state in case something goes wrong. Additionally, we store backups on secure servers outside of your main hosting, to protect them from any issues that may arise on your original server.
The importance of backups cannot be understated. Without a proper backup plan, you could lose all of your site’s work, content, and data in a matter of minutes, resulting in downtime and a significant loss of revenue and customers.
What does Gulupa Digital do during a security review?
At Gulupa Digital, we understand that loading speed is a fundamental pillar for the success of any website or virtual store in the digital realm. This is why, within our Elite Support and Maintenance plan, we focus on implementing a series of advanced strategies and techniques with the aim of optimizing loading time and improving the reactivity of your website. Below, we explain in detail what our Speed Optimization service includes:
File and Code Compression Techniques: We use advanced compression techniques to reduce the size of HTML, CSS and JavaScript files. This allows your website to load faster, improving user experience and your search engine rankings.
Lazy Loading: We implement lazy loading strategies to ensure that the content visible to the user is loaded first. This not only improves initial loading speed but also optimizes resource usage, loading additional elements only when they are needed.
Cache Management Optimization: We adjust cache settings on both the browser and server to maximize the reuse of previously loaded resources. This significantly reduces network requests, resulting in faster loading times for returning visitors.
Reducing HTTP Requests: By combining files and using image sprites, we managed to reduce the total number of HTTP requests the browser has to make. This approach simplifies page loading and speeds up content display.
Minimizing Main Thread Work: We've optimized operations running on the main browser thread to minimize workload. This allows for faster and smoother website rendering, directly improving user interaction.
Largest Contentful Paint (LCP) Optimization: We focus on speeding up the loading of the most visually significant content on the page, as this is a key factor in user perception of site speed. We implement specific techniques to optimize this aspect, thus improving perceived performance.
Removing Render-Blocking Resources: We prioritize the loading of critical website elements, removing or deferring render-blocking resources. This ensures that users can start interacting with the site as soon as possible.
Reduction in Initial Server Response Time: We are working on improving server efficiency and configuration to reduce latency in responding to browser requests. This is crucial to shortening the time it takes for the first byte to reach the user, improving overall loading speed.
At Gulupa Digital, we are committed to providing effective solutions that improve the performance of your website. Through our Elite Support and Maintenance plan, we ensure comprehensive speed optimization that will contribute to the success of your online presence.
What does Gulupa Digital do during a speed optimization?
At Gulupa Digital, we understand the critical importance of keeping your website safe and secure. During a security review as part of our WordPress support and maintenance plan, we carry out a series of detailed actions to ensure that your site is free from vulnerabilities and potential risks. Here's what we do in these review processes:
Vulnerability Assessment: We meticulously review WordPress plugins, themes, and core to identify any vulnerabilities that could be exploited by malicious actors. This assessment allows us to stay ahead of potential threats, ensuring your site is always protected with the latest security measures.
Malware Scan: We use advanced security tools to detect and remove any malicious software or suspicious files that may have infiltrated your site. This action is vital to prevent attacks that could compromise your website and the security of your users.
Code Integrity Validation: We constantly monitor your site's source code for unauthorized or unusual changes. This allows us to quickly identify any tampering attempts or security breaches, ensuring the integrity of your website.
SSL/TLS Certificate Validation: We confirm that SSL/TLS certificates, essential for secure data transmission, are implemented and configured correctly. This verification ensures that your users' sensitive information is encrypted and protected at all times.
Review of Access and Error Logs: We analyze server access and error logs in detail to uncover patterns of suspicious activity. This information is key to understanding how attackers might be attempting to compromise your site and allows us to take preventative action.
User Account Audit: We conduct a thorough review of all user accounts on your website. We remove or adjust accounts that are not necessary or have excessive permissions, thereby reducing the risk of unauthorized access.
Vulnerability Report: In case we identify critical vulnerabilities, especially those that may compromise sensitive data or are directly caused by user actions, we will immediately contact you. We will inform you about these vulnerabilities by email or WhatsApp, offering recommendations and solutions to resolve any detected security issues.
At Gulupa Digital, we are committed to keeping your website secure and running at its best. Our goal is to give you peace of mind that your online presence is protected against the latest security threats. If you have any further questions about our security review processes or how we can help you protect your website, please feel free to contact us.
What types of technical issues can the Gulupa Digital team solve?
At Gulupa Digital, we are dedicated to ensuring that our clients' websites and online stores are running smoothly. Our team has the experience and knowledge to handle a wide range of technical issues related to WordPress and other content management systems. Below are the types of technical issues we can fix to keep your site online and running smoothly:
Errors 400 and 500
404 Errors (Page Not Found): We fix issues with broken links or content that cannot be found on the server.
500 Errors (Internal Server Error): We diagnose and correct server configurations or code issues that may cause these errors.
503 Errors (Service Unavailable): We are working on resolving issues related to server overload or temporary maintenance.
Database Problems
Connection Errors: We solve connection problems between your website and the database.
Database Optimization: We improve the performance of your website by optimizing the database for faster and more efficient loading.
Database Restoration: We help you recover lost or damaged data and restore your database to its optimal state.
WordPress Blank Screen
Diagnosis and Solution: We identify the root cause of the white screen, whether it is plugin conflicts, themes or code issues, and provide an effective solution.
Problems with Plugins and Themes
Plugin Conflicts: We diagnose and resolve conflicts between plugins that may affect the functionality of your site.
Theme Compatibility Issues: We ensure that your theme is up to date and fully compatible with the latest version of WordPress and other plugins.
Plugin and Theme Updates: We keep your site secure and functional with regular updates.
Other Common Technical Problems
Site Speed Issues: We optimize the loading speed of your website by implementing file compression techniques, image optimization, and more.
Security Issues: We strengthen the security of your site by implementing measures such as firewalls, malware scanning, and enhanced security configurations.
SSL/TLS Settings: We install and configure SSL certificates to secure connections and protect transmitted data.
Response to Security Attacks: We act quickly to mitigate and remediate the effects of security attacks, including malware and hacking.
Email Configuration Issues: We resolve issues related to email configuration to ensure proper delivery and receipt of emails.
Website Migrations: We assist in the safe migration of your website to a new hosting or domain without losing data.
Site Restorations: We recover your website from backups in case of data loss or damage.
At Gulupa Digital, we are committed to providing comprehensive and personalized technical support. No matter what technical challenge you face, our team is here to help you find the most effective solution and keep your website running smoothly. If you have a technical issue not mentioned here or need assistance, please feel free to contact us.
What is done in an initial audit?
At Gulupa Digital, our mission is to ensure that your website or online store is performing at its full potential, thereby offering you the best support and maintenance experience possible. We understand that every website is unique, especially those developed by third parties. For this reason, we offer a free initial audit to determine if your website can be incorporated into our support and maintenance service. The initial audit is a detailed and in-depth analysis of the external website. Various aspects such as performance, security, functionality and user experience are examined.
Here we explain what this essential process includes:
Structure and code: We verify that the overall site structure and underlying code are well organized and secure.
Security: We evaluate current security measures to identify potential vulnerabilities.
Performance and loading speed: We analyze the site's loading speed and overall performance to ensure an optimal user experience.
If during our assessment we find that your site does not meet our minimum standards for quality, security or performance, optimization will be required. This process is critical to ensuring that your website is secure, fast and able to deliver the best experience to your users. If optimization is needed:
You will receive a detailed report of the areas that require improvement.
We will provide you with a quote for optimization. This quote is separate from the cost of our support and maintenance service and will allow you to clearly understand the necessary actions and the associated cost.
We recognize that every client has specific needs, so we offer the flexibility to only contract for code, performance, or speed optimization. This means that you can choose to specifically improve critical aspects of your website without the need to purchase a full support and maintenance plan with us.
How long does the initial audit take?
The initial support audit, to validate that your website can be accessed without any problem in one of our plans, takes between 15 and 30 minutes.
Is it possible for my website to be rejected after the initial audit?
Although it is rare, it is possible for a website to be rejected after the initial audit. If critical security or structural issues are found that require extensive intervention, the available options will be discussed with the client. Gulupa Digital will always work with you to find the best solution and, if possible, assist in correcting those issues.
What happens if the initial audit reveals problems with my website?
If the initial audit reveals issues, the Gulupa Digital team will work closely with you to determine the best solutions and corrective actions. Depending on the nature and severity of the issues, we may recommend specific actions before implementing the selected maintenance and support plan.
Can I choose any maintenance plan after the initial audit?
Typically, if the initial audit does not reveal any significant issues, you can choose any maintenance plan that fits your needs and goals. However, in some cases, if specific needs are identified, the Gulupa Digital team might recommend a particular plan that is more suitable for your website.
How do Gulupa Digital services fit my type of business?
Our support and maintenance services are customized to fit your business needs and goals. We start with a detailed audit to understand how your site is performing and what areas need improvement. We then implement a customized maintenance plan that can include everything from updating plugins and themes, optimizing your database, improving site speed, to troubleshooting technical issues.
How is the WordPress update process performed?
WordPress updates are a crucial part of our maintenance service. We ensure that your site is always up to date with the latest versions of WordPress, themes and plugins. Updates are carefully performed to avoid any disruption to your site's operation. Before each update, we perform a full backup of your site to ensure that your data is safe.
Can I change my WordPress Support and Maintenance plan at any time?
Yes, we offer the flexibility to change plans at any time. We understand that your business needs may change over time, so you can upgrade or downgrade your plan as needed. Our goal is to provide you with the level of support and maintenance that best fits the needs of your website and business.
How does Gulupa Digital's Support and Maintenance service contribute to improving the user experience?
A well-maintained and optimized website provides a better user experience. Pages load faster, site features work properly, and visitors face fewer issues or interruptions. By improving site speed, availability, and overall performance, our service helps improve user satisfaction, which can result in a higher retention rate, more conversions, and better rankings in Google search results.
What happens if my website goes down or gets hacked under Gulupa Digital's WordPress support and maintenance service?
Under the care of Gulupa Digital, the chance of your website being compromised or going down is quite low. However, we are not exempt from potential cybersecurity issues or technical failures. In the event that your site falls victim to such an eventuality, our team is immediately mobilized to fix the problem, thanks to our regular backups that allow us to restore your site quickly.
How does Gulupa Digital handle website updates?
At Gulupa Digital, we believe that keeping your website up to date is essential. We take care of carrying out all the necessary updates, whether it be WordPress, plugins or themes. Before implementing any update, we always make a backup of your site to ensure that it can be restored in case of any eventuality.
What kind of support does Gulupa Digital provide in case of technical issues?
At Gulupa Digital, our team of technical experts is on hand to resolve any technical issues that may arise on your website. Whether it's difficulties with functionality, performance, or errors, you can trust that we will address them effectively through our ticket system in the customer area.
What if I want to add new features to my website with Gulupa Digital?
If you intend to add new features to your website, we at Gulupa Digital are here to help. Depending on the complexity of the desired functionalities, additional costs may be incurred. However, we will always inform you about this before carrying out any work.
Does Gulupa Digital offer training on how to manage my WordPress website?
Yes, at Gulupa Digital we offer online training through tutorials and video tutorials. These resources will allow you to learn the basics of managing your WordPress website, giving you greater control and understanding of your online presence.
What is Gulupa Digital's cancellation policy?
At Gulupa Digital, we understand that circumstances can change and you may need to cancel our service. Our cancellation policy is flexible and we simply require 30 days' notice to terminate your service and ensure a smooth transition.
What services does Gulupa Digital Support and Maintenance include?
The support and maintenance offered by Gulupa Digital includes ensuring that your website or online store is working properly. This covers fixing display errors, bugs, incorrect code, or display problems on different devices. They also take care of updating content, optimizing loading speed, creating forms and popups, and publishing new content. However, it is essential that, as a client, you provide all the information and content necessary to make these updates and publications.
What if I need to make structural or design changes to my website under the Support and Maintenance service?
Gulupa Digital's Support and Maintenance service does not include advanced structural changes or design of the different pages of the website or online store (unless you have the Supernova Maintenance Plan). These changes are considered additional services and must be quoted separately by our team. We recommend contacting us directly to discuss your needs and obtain an accurate quote.
Can I add new pages to my website with Gulupa Digital's Support and Maintenance service?
Adding new pages to your website or online store is not covered under Gulupa Digital's Support and Maintenance service. If you need to add new pages, this is considered an additional service and will require a separate quote. Please contact us to discuss your needs and provide you with a quote.
How long does Gulupa Digital's Support and Maintenance service last?
Gulupa Digital's Support and Maintenance service is contracted for a period of one (1) year, and is renewable annually. Once the service period has ended, you have the option to renew it for an additional year.
What happens if I don't renew the Gulupa Digital Support and Maintenance plan?
If you do not renew the Support and Maintenance service, you will not be entitled to request support or maintenance after the expiration date. This is why we strongly recommend renewing the service to maintain the quality and optimal functioning of your website or online store.
How can I hire Gulupa Digital's Support and Maintenance service?
You can write to us through our customer service channels or through our contact page, and we will schedule the initial audit meeting.
What happens if I misuse my website or online store?
Gulupa Digital reserves the right to exclude from its Support and Maintenance service any client who makes improper use of the website or the virtual store, whether caused by him or a third party designated by him or her. This includes the use of offensive or illegal content, the dissemination of viruses or malware, the practice of phishing, among others. If any improper use is detected, we reserve the right to take legal action and/or block the client's access to our Support and Maintenance services.
How can WordPress updates affect my website?
WordPress updates are crucial to ensuring the security and smooth running of your website. However, if not managed properly, they can cause conflicts with existing plugins, themes, or customizations, potentially resulting in errors or site crashes.
In Gulupa DigitalAt us, we take care to carry out these updates safely and effectively. Before implementing any update, we make a full backup of your site to ensure that in case of any conflict, we can restore it without problems. In addition, we test the updates in a safe environment to avoid interruptions to the live site.
Our team also ensures that all of your site's customizations remain intact and compatible with new versions, so you continue to offer a seamless experience to your visitors.
What does the backup service in WordPress entail?
WordPress backup service ensures that you always have an up-to-date copy of your website that you can restore in case of an emergency, such as technical failures or cyber attacks. Gulupa DigitalWe perform regular automatic backups that include all critical elements of your site: database, media files, plugins and themes.
These backups are stored securely on off-site servers so that if your original server experiences issues, you can recover your site without any hassle. We also offer options to perform manual backups at any time, giving you additional flexibility and control over your site's security.
With this service, we guarantee you peace of mind, knowing that your data is protected and you can restore your site at any time if any unexpected problems occur.
Why is constant WordPress monitoring necessary?
Constantly monitoring your WordPress site is essential to identify and resolve issues before they affect your visitors. Gulupa DigitalWe actively monitor your website 24/7 to detect crashes, security errors, and performance issues.
This allows us to act proactively, fixing any technical issues before they become a bigger problem. Ongoing monitoring also includes monitoring for updates and potential plugin or theme conflicts, ensuring your site is always at its best.
Additionally, constant monitoring helps us ensure that your site is accessible at all times, which is crucial to maintaining customer satisfaction and avoiding lost sales or traffic.
How does Gulupa Digital ensure plugin compatibility in WordPress?
Plugin compatibility is essential for the proper functioning of your WordPress site. A conflict between plugins can cause errors, slow down your site, or even cause it to crash. Gulupa Digital, we make sure that all the plugins on your site are compatible with each other and with the current version of WordPress.
Before any updates are made, we test plugins in a safe environment to avoid potential conflicts on your live site. We also conduct regular audits to ensure there are no outdated or unnecessary plugins that could cause problems.
If we detect any incompatibility, our team will quickly resolve it, either by updating the plugin, looking for alternatives, or customizing the code so that it works correctly with the rest of your site.
How is WordPress security handled in Argentina?
Security is a priority for any WordPress site, and in Argentina, we are vigilant against local and global threats. Our team implements advanced measures such as firewalls and malware detection systems.
We also conduct regular security audits to identify and fix vulnerabilities. With experience in Argentina's digital context, we adapt security strategies to the needs of the local market.
Finally, our continuous monitoring system allows us to detect potential threats in real time, acting before a problem becomes a crisis. Proactive security is key to protecting your digital investment.
What security measures apply specifically to Argentine sites?
In Gulupa Digital, we apply a series of advanced security measures to protect our clients' sites in Argentina, ensuring data protection and user trust.
Advanced Firewalls: We configure firewalls that block unauthorized access attempts and brute force attacks.
Two-factor authentication (2FA): We have implemented 2FA in the WordPress admin panel, ensuring that only authorized users can access.
Malware Scanning: We perform periodic scans to detect and remove any malicious files that may compromise the site.
Regular update of plugins and themes: We have updated every component of the site to close any security gaps and improve performance.
Automatic backups: We make automatic backups and store data on secure servers, allowing for quick recovery in the event of any incident.
These security measures allow sites in Argentina to maintain their integrity and offer a safe and reliable user experience.
Do you offer WordPress support for WooCommerce in Argentina?
Yes, in Gulupa Digital We offer full support for WooCommerce in Argentina, designed to make online stores run quickly, securely and optimized for the local market. Our services include:
Integration of local payment methods: We adapted WooCommerce to accept common payment methods in Argentina, improving the shopping experience for local customers.
Speed and performance optimization: We've made adjustments that improve loading speed, ensuring the store runs smoothly.
Security for e-commerce: We implement advanced security measures to protect customer data and ensure secure transactions.
Inventory management and product configuration: We offer assistance in setting up and customizing inventory, shipping, and products.
This comprehensive support allows online stores in Argentina to be prepared to attract more customers and offer a reliable shopping experience.
What optimization and performance measures work best for websites in Argentina?
In Gulupa Digital, we implement advanced measures of optimization and performance to ensure that sites in Argentina offer a fast and seamless user experience. These optimizations also improve SEO, helping sites rank better in search engines.
Image compression: We reduce the size of the images without losing quality, which improves loading speed.
Browser and server cache: We set up caching to reduce loading time and optimize performance, allowing users in Argentina to access content quickly.
Code optimization: We cleaned and adjusted the HTML, CSS and JavaScript code to reduce the size of the site and improve its loading time.
Using CDN (Content Delivery Network): We implemented a CDN that distributes content on global servers, improving loading speed for users in Argentina.
Plugin Optimization: We review plugins to ensure they are necessary and do not slow down the site.
These measures improve loading speed and search engine positioning, which is crucial in the Argentine digital market.
How different is WordPress support in Argentina compared to traditional support?
He WordPress support in Argentina Gulupa Digital's approach is significantly different from traditional services, as our approach is tailored to the specific needs of the Argentine market. Traditional support is usually limited to basic updates and troubleshooting, while at Gulupa Digital we offer a comprehensive service covering all critical aspects of the site.
Preventive approach: We conduct regular audits and preventative adjustments to detect and resolve problems before they affect site performance.
Local SEO optimization: We apply SEO strategies adapted to the Argentine market, improving the positioning of the site in search engines and facilitating customer acquisition.
WooCommerce Support: We provide specialized assistance for online stores, adapting payment methods and configurations that facilitate purchasing in Argentina.
Advanced Security: We implement specific security measures that protect the site against digital threats, helping to maintain customer trust.
This comprehensive approach tailored to Argentina allows our clients to obtain a WordPress support service that maximizes the performance, security and positioning of the site.
How long does it take to resolve technical issues in WordPress?
The time required to resolve technical issues in WordPress can vary depending on the severity of the problem. However, in Gulupa DigitalWe are committed to acting quickly and efficiently. We have response times ranging from 1 to 3 business days, depending on the support plan you choose.
For critical issues, such as site downtime or security breaches, we prioritize immediate resolution. In these cases, our team acts urgently to restore your site as quickly as possible. For minor issues, such as updates or design adjustments, we work within the timeframes set out in your maintenance plan.
Our goal is to minimize any disruption to your site's operation, ensuring it is always available to your users and customers.
What is the difference between Gulupa Digital's WordPress support in Argentina?
Our WordPress support in Argentina stands out for its comprehensive approach and its ability to adapt to the needs of the Argentine market. Unlike conventional support, at Gulupa Digital we provide a personalized service that includes everything from SEO optimization to advanced security and support for WooCommerce.
In addition to working during local hours, from 9:30 am to 7:30 pm, we perform continuous audits, performance adjustments and advanced security measures to ensure that the site is always at its best. We tailor support to each client, helping their websites to be optimized, secure and ready to attract more customers in Argentina.
This level of customization and commitment to security and performance allows our Argentine customers to obtain high-quality support, ideal for standing out in the competitive digital environment.
What are the payment methods for support in Argentina?
In Gulupa DigitalWe offer secure and tailored payment options for our customers in Argentina. We accept credit cards through trusted payment gateways such as Market Payment, ensuring fast and secure transactions. We only accept payments in United States dollars (USD).
In addition, we offer the option of international bank transfers to our account in Bancolombia, in Colombia, which facilitates payments from Argentina. The payment method is annualized in advance, which means payment is made in advance to cover a full year of support and maintenance, guaranteeing uninterrupted service.
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