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WordPress support and maintenance in Chile

WordPress support and maintenance for companies in Chile: secure hosting, daily backups, tested updates, security reviews and a human team that responds by ticket during business hours.

RESPONSE <15 MIN
SITES +500
MONITORING 24/7
Globe showing the countries where Gulupa Digital works
Chile · 3 CITIES 35°42′S 71°30′W · 1:54 PM
GULUPA · LATAM
THE PROBLEM IN CHILE

Who answers when your website goes down on a Friday in Chile?

Outdated plugins, backups nobody checks and a developer who stopped answering: that's how almost every hack and outage we handle begins.

With a support plan, your site in Chile has a team that updates it, monitors it and fixes it before your customers notice anything went wrong.

The best support is the kind that keeps you from having to call.

GET A SUPPORT PLAN QUOTE
CHILE BY THE NUMBERS

A market that already
searches online.

FIRST MONTH WITH AN ONBOARDING REVIEW

This is how we work
WITH YOU IN CHILE.

VIDEO CALL MEETINGS · SAME HOURS AS Chile
  1. 01DAY 0

    Diagnosis

    We review your site's status: versions, security and speed.

  2. 0224 H

    Activation

    Monitoring, backups and secure access set up.

  3. 03EVERY MONTH

    Maintenance

    Tested updates, cleanup and optimization.

  4. 04EVERY MONTH

    Report

    A clear report on what was done and what's next.

[ COMPARE FOR YOURSELF ]

Not just any
AGENCY IN CHILE.

RESPONSE
You write and wait for days. Under 15 minutes during business hours.
×
UPDATES
Done on the live site, and something breaks. Tested before they're applied.
×
BACKUPS
Nobody knows where they are. Daily off-server backups.
×
REPORT
Ninguno. A monthly report in plain language.
×
SUPPORT PLANS

WordPress support plans for companies in Chile

All include hosting, daily backups, monitoring, updates and fixing whatever stops working. We respond by ticket, during Colombian business hours.

  • YOUR SITE ONLINE AND PROTECTED

    Secure Hosting

    For Express sites and simple sites that don't need changes.

    • Hosting on our infrastructure with SSL
    • Daily backups with 15-day retention
    • Downtime monitoring every 5 minutes
    • WordPress, plugin and theme updates
    • Fixes within 3 business days

    Monthly, excl. VATCOP 89,000 Annual: COP 890,000 (you pay 10 months)

    GET A QUOTE FOR SECURE HOSTING
  • MONTHLY CHANGES AND REPORT

    Growth

    For sites that change every month: promotions, content and campaign pages.

    • Everything in Care
    • Content changes equivalent to one hour of an expert's time per month
    • Monthly report: visits, leads and speed
    • Fixes within 1 business day

    Monthly, excl. VATCOP 390,000 Annual: COP 3,900,000 (you pay 10 months)

    GET A QUOTE FOR GROWTH
  • PRIORITY AND SPEED

    Elite

    For sites that are the business: stores with daily sales, portals and sites with high ad spend.

    • Everything in Growth
    • Weekly security review
    • Core Web Vitals measurement and one speed optimization per month
    • Priority response in under half a business day
    • Content changes equivalent to four hours of an expert's time per month

    Monthly, excl. VATCOP 990,000 Annual: COP 9,900,000 (you pay 10 months)

    GET A QUOTE FOR ELITE

Prices in Colombian pesos, excluding VAT. Annual plan = 10 months of the fee, paid in advance. The monthly plan has no lock-in: cancel with 30 days' notice and we hand over a full backup and access.

CONTENT CHANGES

Which changes fit in each plan

Each plan includes monthly time from a support expert to make changes to what already exists on your site. You send us the ready content by ticket and we implement it within 3 business days.

Implementation: 3 business days on every plan

  • Care

    Half an hour of an expert per month

    FOR EXAMPLE
    • Update a text, an image or a price.
    • Change business hours, a phone number or an address.
    • Replace an existing banner.
  • Growth

    One hour of an expert per month

    FOR EXAMPLE
    • Update copy and images on 2 or 3 pages.
    • Change the homepage promotion and its banner.
    • Publish a blog post you hand us ready.
  • Elite

    Four hours of an expert per month

    FOR EXAMPLE
    • Update copy and images on several pages.
    • Build a new page on an existing template.
    • Publish several posts or products you hand us ready.

Counts as a content change

  • Changing copy, images, prices, hours or contact details on existing pages.
  • Replacing banners, photos or downloadable documents.
  • Publishing blog posts or products you hand us ready.
  • Adding or removing fields on an existing form, or changing the email that receives it.
  • Building a new page on an existing template, if it fits within your plan's time.

Doesn't count as a change (quoted separately)

  • Writing copy or creating content: you provide the final content.
  • Editing photos, designing graphics or producing video.
  • Redesigns, pages with a new design or structural changes.
  • New features, integrations or new plugins.
  • SEO content or adjustments.

Examples for guidance: actual time depends on each change. Secure Hosting includes no content changes.

Unused time in the month doesn't roll over. If a change exceeds your plan's time, we quote it first and it's only done with your approval.

Everything about our support plans

Full comparison, a month of support step by step, what happens if something breaks and what each plan covers.

WHAT OUR CLIENTS SAY

Don't take our word for it.
Take theirs.

01 /13
WEBSITE DESIGN
With Gulupa we developed Atlético Nacional's website, and it was truly great work, backed by excellent support from their team. I think it's a stroke of luck to find such good partners and outstanding professionals to co-create with. Thank you, team!
Atlético Nacional Atlético Nacional
WEBSITE DESIGN + DIGITAL MARKETING
An excellent digital marketing agency. We had a website that wasn't working very well, and two years ago we decided to build a new site for our company with Gulupa Digital. Today we can say it was the best decision we made. We've gained rankings, recognition and sales. The whole team is always ready to create the solutions we need, and their work is excellent. The results prove it. Thank you all so much for your work and great attitude. 100% recommended.
Ortounión Ortounión
WEBSITE DESIGN
We've had a very positive experience with Gulupa Digital, a company that for about five years has supported the Archdiocesan Foundation for Education of Medellín with technical support and hosting for our schools' websites. We especially value their responsibility, reliability and willingness to address our needs promptly. The team has proven to be a trustworthy partner, providing quality technical service and keeping its commitments. Over this time, we've found in Gulupa Digital a team ready to support us and provide solutions for the different requirements that come up in managing our 22 websites. We're grateful for their support and professionalism over the years. We wholeheartedly recommend their services to organizations looking for a reliable, committed technology partner. Thank you, Gulupa Digital!
Arquidiócesis de Medellín Arquidiócesis de Medellín
WEBSITE DESIGN
Really sharp, very professional, and their after-sales service is a 10 out of 10.
Activo Urbano Activo Urbano
WEBSITE + INTRANET DEVELOPMENT
Hospital Marco Fidel Suárez thanks Gulupa Digital for developing our website. The team showed an excellent ability to interpret and apply the current legal regulations for state-owned healthcare entities. The site is 100% functional, modern and meets all legal requirements. A highly recommended provider for its professionalism, technical knowledge and reliability. Thank you for the excellent work!
Hospital Marco Fidel Suárez Hospital Marco Fidel Suárez
DIGITAL MARKETING
We're very happy with Gulupa Digital's services. Not only do they have deep knowledge of digital marketing, they also have real human warmth.
Inself Inself
CUSTOM DEVELOPMENT
The personalized support, response times and quality of the final product are excellent. Finding the confidence to back one of the company's biggest investments for sustained growth is hard, which is why we highly recommend the Gulupa Digital team.
MiCelu.co MiCelu.co
LEAD GENERATION
At INNAPSIS we've been working with Gulupa for almost a year. During this time they've stood out for their attention to detail in the services we hired, managing our ad campaigns in the best way to get the expected results and, above all, making the adjustments needed to achieve real, timely improvements in lead generation. Working with them has been rewarding and full of lessons in managing social media and ads.
Innapsis Innapsis
ONLINE STORE DESIGN
A great team of professionals! Communication was always clear and friendly, and they're open to teamwork and co-creating with their clients. We're very happy with the design of our e-commerce store.
SandStorm SandStorm
ONLINE STORE DESIGN + DIGITAL MARKETING
Excellent work; I've always been very happy in the years I've been working with them. It's impressive to see how much the projects they build grow. Highly recommended!
Nutrafit Nutrafit
WEBSITE DESIGN + DIGITAL MARKETING
A company committed to its clients that cares about providing the best possible service, keeping in mind the needs and wishes of those who hire them. You get a genuine co-creation environment with fast response times. Highly recommended!
Pineres Law Pineres Law
ONLINE STORE DESIGN
A great team! Always eager to bring all your ideas to life, very agile and committed to the work.
Termales de Santa Rosa Termales de Santa Rosa
WEBSITE DESIGN + DIGITAL MARKETING
I've been working with this company since 2019. They built my website, they support me month after month and they also designed my brand's teaser campaign. They're very structured in their processes. I recommend them.
Game Over Restobar Game Over Restobar
YOUR TURN 14 / YOU
Isyourbrandthenextsuccessstory? More customers, more sales and a brand that stands out in every search. The next spot is reserved for yours.
LET'S TALK
SCROLL OR DRAG TO READ
13 REVIEWS FROM REAL CLIENTS
FREQUENTLY ASKED QUESTIONS · CHILE

WHAT PEOPLE ASK BEFORE HIRING SUPPORT.

We have Essential, Professional and Elite plans depending on the size of the site and the level of service. We'll send you the exact quote.

Yes. We run an initial diagnosis and get the site in shape before the plan starts.

Monday to Friday, 7:30 a.m. to 5:00 p.m. Colombia time. We'll tell you the equivalent time in Chile.

We activate our cleanup and recovery protocol. Depending on your plan, it may be included.

Not necessarily. We evaluate your current hosting and only recommend a change if it's needed.

WEB SUPPORT IN LATIN AMERICA

We also work
in these countries.

11 COUNTRIES · SAME TEAM, SAME PROCESS

GET A SUPPORT QUOTE
IN CHILE

Tell us what you need and we'll reply in under 15 minutes during business hours. If you prefer, message us directly on WhatsApp.

Message us on WhatsApp“Hi, I'd like a quote for web support in Chile.”
Which plan are you interested in?